I just purchased a 2007 GX470 with the Navigation and Mark Levinson 6 Disc in glovebox CD changer. My wife noticed that none of her original CD's titles or song lists will display. I inserted over 30 new recently purchased CD's into the 6 disc changer and not a single CD's information will display.
This is my second GX470 and I don't recall this problem with my 2003 model. I also have a 2005 GS300 AWD that displays every CD's information and a 2001 Tacoma that also displays all the CD's information.
I returned to the dealership and they tried to tell me that all CD's are not encoded........I said hold up a second, I want to put all these CD's in that LS460 there and lo and behold every CD inserted was read properly, we then went to the GS and again all CD data was displayed. They then pulled up a similiarly equipped GX470 and to my amazement it did not display any of the CD's information.
They went and got their senior tech and his response was that in the GX470 only they are installing a 2003 version of the 6 disc CD changer..........Are you serious???????!!!! This thing plays CDs and DVDs....!!!! The technology to read CD information is like 1990. The Dealership tells me there is nothing they can do about this and that it is working properly as far as they are concerned.
I returned home and did an extensive Google search and turned up absolutely nothing on this.
The Dealership would like me to believe that I am the only customer to complain that my CD's data is not displayed. I find this very hard to believe that I would be the only person to own a GX470 that would complain about this. My Navigation display is set up to display this data. Are you telling me that during my entire ownership of this vehicle I will have to look at the two lines of text on the display that say NO DATA!!!!!
Please respond if anyone else out there is experiencing this problem. If indeed LEXUS's response is that they are using 2003 technology in my 2007 purchase and I just have to live with it I am extremely disappointed.
I still can not believe that I can't find a similiar complaint on the World Wide Web
